Description

Démarche is a non-profit organization established in March in Yverdon-les-Bains. Démarche is a learning and civic company that brings together 13 structures or brands that all aim to develop human potential through various economic and cultural activities. The objective is twofold: to strengthen employability and to support integration into the job market. Do you hold a vocational diploma in hospitality or an equivalent? Do you have at least 5 years of proven experience in hotel reception? Do you master French and possess excellent management skills? Do you have a sense of hospitality and attention to detail, as well as very good writing skills? Do you have experience in team management? Do you show interest in the field of professional reintegration? Démarche, for its establishments aimed at training persons in professional reintegration, the Union (hotel, bar-restaurant, seminar) in Epalinges, is looking for a Reception Manager - Permanent Position at 80%. Your missions include managing the various tasks of the 2 establishments and being responsible for coordinating the work of the receptionist. You will handle arrivals and departures, manage reservations for seminar rooms and the restaurant. You will supervise, train, coach, and evaluate persons in order to facilitate their reintegration into the job market. Reception and handling of the telephone and electronic messages Management of requests and planning of rooms, seminar rooms, and the restaurant Establishing offers and coordination with other services Organizing and coordinating seminars and banquets Ensuring the welcome and departure of residents and managing room keys Performing tasks related to management and incidents Co-supervision of the team and overseeing the activities of the team by organizing, distributing, and controlling the work Developing the professional and personal skills of beneficiaries and promoting their reintegration into the job market Supervising, training, empowering, supporting, and evaluating beneficiaries Setting objectives and participating in interviews We offer you a dynamic and constantly evolving environment a high degree of autonomy in work an internal continuous training program 6 weeks of vacation and flexible working hours Location: Epalinges Type of contract: permanent Entry activity rate: as soon as possible Information: Do you recognize yourself in this announcement? Do not hesitate to send us your complete file, only via email, indicating your availability and salary expectations (only files mentioning these criteria will be processed). jid486722eaen jit0414aen jpiy26aen