Beschreibung

Deputy Head of the Welcome and Services Division (100%) - Permanent ContractJoin EVAM and give meaning to your HR expertise! What if your next professional challenge had a real social impact? At EVAM, we have an essential mission: to support people in need with openness and responsibility. To strengthen our team and ensure the continuity of activities, we are recruiting a: Deputy Head of the Welcome and Services Division at 100% - Permanent Contract. Location: Lausanne Start date: August 1st What you bring to our mission Within the Welcome and Services Division, you contribute to ensuring the quality and compliance of services provided to beneficiaries. As a deputy, you support the head of the division in managing activities and participate in team coordination. Positioned at the heart of activities and close to beneficiaries, you ensure the smooth running of activities and compliance with procedures. You also ensure the substitution of the head in their absence to guarantee continuity of service.Word from your future manager, Steve: The quality of the services we offer is a true priority for me. I place particular importance on management that is close to the teams. I believe that an effective team is built on trust, autonomy, and mutual support, and I strive to create an environment where everyone can thrive and contribute. I encourage taking initiatives and making proposals; these dynamics allow us to evolve and progress together. Communication within teams plays a central role in our operation, based on transparency, respect, and mutual trust—human values that, in my view, make all the difference every day.Your key tasks:- Coordinate and supervise the activities of the division- Support team members in their daily tasks- Ensure regular presence in the field- Ensure compliance with procedures and current regulations- Participate in monitoring activities and ensuring compliance with instructions and processes- Identify dysfunctions and propose solutions for service projectsYour profile:- CFC (Federal Certificate of Competence) in commerce, management, or project management (at least 6 years of professional experience)- Experience in managing activities or teams (an asset) and prioritizing tasks- Ability to handle varying situations calmly- Good communication skills and listening ability- Capacity to collaborate effectively with diverse profiles, adapting to the specifics of each activity- Very good command of common tools- Interest in the social sector in an engaged work environmentWe offer:- A telecommuting policy- 5 weeks of vacation (6 from age 50)- Very good social benefits- Meaningful projects in a stimulating intercultural contextThe recruitment process in 3 steps:1. An interview with the division head and the recruitment officer2. An immersion experience to concretely explore your future work environment3. At the end of the process: a request for an extract from the criminal record, a special extract, and an extract from the debt enforcement office (clean documents required).Do you see yourself in this mission? We look forward to discovering your candidacy and building a supportive future together. jid5eb29dfaen jit0414aen jpiy26aen