Description

HEAD / MANAGER of Le Rocher Sàrl — Venthône (VS)JAC & ISUZU Dealer | All brands |Who are we?Le Garage du Rocher is much more than a traditional garage. Established in Venthône for over 20 years, our modern and growing structure offers a complete range of services: sale of new and used vehicles of all brands, official JAC and ISUZU dealerships, maintenance and car detailing, storage, and washing. The workshop is equipped with the latest technologies (diagnostics, HD geometry, decarbonization, headlight adjustment) and our roof of 149 photovoltaic panels testifies to our commitment to a sustainable future. A rare feature in the industry: our premises are entirely air-conditioned, including the workshop — true working comfort in all seasons. We are a team of about fifteen people, passionate and committed, and we are looking for our new technical pillar.Your roleUnder the responsibility of the director, you take charge of the technical and human management of the workshop. You are the person the whole team can count on: rigorous, present, organized, and proud of work well done. To facilitate your onboarding, you will be supported by our current head, who will accompany you in discovering the operation of the workshop and its specificities. This support is designed to last as long as necessary, with, in the medium term, complete and autonomous management on your part.Your missionsManagement & Organization- Organize and supervise all workshop work- Ensure the cleanliness, tidiness, and proper maintenance of the premises and equipment- Control the quality of interventions and ensure their follow-upTechnical Support & Expertise- Perform troubleshooting and diagnostics- Be responsible for the technical decisions of the workshop with the support of our current head during your onboarding- Intervene on high value-added work, leveraging your expertise- Manage warranty files and their entry into brand systemsManagement of the technical team- Supervise, motivate, and coordinate the technical team, i.e., about 6 technicians- Supervise the person in charge of tracking workshop schedules- Define priorities and plan tasks on a daily basis- Implement clear and effective communicationCustomer Service- Welcome and advise customers on the work to be done- Be the technical contact for customers on subjects that reception cannot handle (suspicious noises, specific research, technical explanations)- Ensure rigorous follow-up of files and guarantee a high level of customer satisfaction- Oversee the management of work orders and parts orders, delegated daily to your assistant- Collaborate with management for reporting and objectivesYour profile- Federal Diploma of Vocational Education and Training (CFC) as an automotive mechanic — essential- A Federal Diploma of Vocational Education and Training (CFC) as an automotive mechatronics technician is also an asset- Additional training in management, team leadership, or master's certificate — a major asset- Confirmed experience in a position with managerial responsibilities- Leadership and ability to unite and grow a team- Organized, rigorous, reliable, and autonomous- Solution-oriented, proactive- Comfortable with computer tools- Driving license B- Fluent French — German and/or English: an assetWhat we offer- A key position with responsibilities in a modern and dynamic structure- The trust and direct support of management- Support from our current head for a smooth onboarding- A top-tier work environment: recent and fully air-conditioned premises, including the workshop- Varied and stimulating activity, far from routine- A close-knit and passionate team- Full responsibility for the workshop with decreasing support over time as you gain autonomyDo you recognize yourself in this profile and does the adventure of Garage du Rocher inspire you?Send your CV and cover letter — we look forward to meeting you!Garage du Rocher Sàrl | Route de Montana 29 | Venthône jidd86db5baen jit0626aen jpiy26aen