Description

* Lead the end-to-end delivery of training initiatives including content creation
* Ensure effective user adoption through training coordination

## About Our Client ##

Our client is an international organisation.

## Job Description ##



1. Training Content Development & Delivery



* Design, develop, and maintain standardized training materials (e.g., presentations, user guides, job aids, quick reference tools).
* Produce system-based training videos with voiceover, annotations, and visual guidance.
* Script, storyboard, and edit learning content to ensure clarity, consistency, and usability.
* Coordinate translations of training materials and ensure alignment across language versions.
* Collaborate with subject matter experts and technical teams to ensure content accuracy and alignment with business processes.



2. Training Coordination & Administration



* Plan and manage training sessions, workshops, and briefings.
* Coordinate logistics including scheduling, invitations, attendance tracking, and communications.
* Manage communication channels related to training activities.
* Design and analyse feedback surveys to measure training effectiveness.



3. Knowledge Management & Tools



* Maintain a central training repository (e.g., SharePoint or equivalent).
* Ensure materials are well-organized, accessible, and up to date.
* Apply version control and documentation standards, including archiving outdated content.
* Maintain auditable records of training materials and updates.



4. Reporting, Analytics & Adoption



* Track training participation, completion, and user adoption metrics.
* Produce dashboards and reports for programme stakeholders.
* Identify risks, gaps, or issues related to training effectiveness and escalate when needed.



5. Continuous Improvement



* Update and enhance training materials based on feedback and system changes.
* Incorporate insights from post-implementation reviews.
* Support onboarding and refresher training through self-service learning materials.



6. Stakeholder Collaboration



* Work closely with internal stakeholders including business teams, change management, and technical teams.
* Coordinate with external vendors such as translators when required.
* Act as the main point of contact for operational training delivery during rollout phases.

## The Successful Applicant ##



Essential Skills & Experience



* Proven experience in training design and delivery within transformation or system implementation programmes.
* Strong content creation and communication skills, with the ability to simplify complex topics.
* Experience developing training materials such as user guides and system walkthroughs.
* Familiarity with knowledge management platforms (e.g., SharePoint).
* Strong organisational and stakeholder management skills.
* High attention to detail and quality standards.
* Fluent English (written and spoken).



Preferred Skills



* Knowledge of additional languages (e.g., French).
* Experience supporting large-scale system implementations (ERP, CRM, or similar).
* Familiarity with training analytics and adoption tracking.

## What's on Offer ##

Interim Contract for 11 months with 2 days of home office per week.

Quote job ref

JN-062026-7035453

Job Function

Human Resources

Specialisation

Trainer

Industry

Not For Profit

Location

Geneva

Contract Type

Interim

Job Reference

JN-062026-7035453