Beschreibung
* Lead the end-to-end delivery of training initiatives including content creation
* Ensure effective user adoption through training coordination
## About Our Client ##
Our client is an international organisation.
## Job Description ##
1. Training Content Development & Delivery
* Design, develop, and maintain standardized training materials (e.g., presentations, user guides, job aids, quick reference tools).
* Produce system-based training videos with voiceover, annotations, and visual guidance.
* Script, storyboard, and edit learning content to ensure clarity, consistency, and usability.
* Coordinate translations of training materials and ensure alignment across language versions.
* Collaborate with subject matter experts and technical teams to ensure content accuracy and alignment with business processes.
2. Training Coordination & Administration
* Plan and manage training sessions, workshops, and briefings.
* Coordinate logistics including scheduling, invitations, attendance tracking, and communications.
* Manage communication channels related to training activities.
* Design and analyse feedback surveys to measure training effectiveness.
3. Knowledge Management & Tools
* Maintain a central training repository (e.g., SharePoint or equivalent).
* Ensure materials are well-organized, accessible, and up to date.
* Apply version control and documentation standards, including archiving outdated content.
* Maintain auditable records of training materials and updates.
4. Reporting, Analytics & Adoption
* Track training participation, completion, and user adoption metrics.
* Produce dashboards and reports for programme stakeholders.
* Identify risks, gaps, or issues related to training effectiveness and escalate when needed.
5. Continuous Improvement
* Update and enhance training materials based on feedback and system changes.
* Incorporate insights from post-implementation reviews.
* Support onboarding and refresher training through self-service learning materials.
6. Stakeholder Collaboration
* Work closely with internal stakeholders including business teams, change management, and technical teams.
* Coordinate with external vendors such as translators when required.
* Act as the main point of contact for operational training delivery during rollout phases.
## The Successful Applicant ##
Essential Skills & Experience
* Proven experience in training design and delivery within transformation or system implementation programmes.
* Strong content creation and communication skills, with the ability to simplify complex topics.
* Experience developing training materials such as user guides and system walkthroughs.
* Familiarity with knowledge management platforms (e.g., SharePoint).
* Strong organisational and stakeholder management skills.
* High attention to detail and quality standards.
* Fluent English (written and spoken).
Preferred Skills
* Knowledge of additional languages (e.g., French).
* Experience supporting large-scale system implementations (ERP, CRM, or similar).
* Familiarity with training analytics and adoption tracking.
## What's on Offer ##
Interim Contract for 11 months with 2 days of home office per week.
Quote job ref
JN-062026-7035453
Job Function
Human Resources
Specialisation
Trainer
Industry
Not For Profit
Location
Geneva
Contract Type
Interim
Job Reference
JN-062026-7035453