Description
Let’s move forward together!
A family business founded in 1979 in Mouret (FR), the KOLLY group is now a recognised player in the sale and maintenance of SCANIA, IVECO and MAN commercial vehicles, as well as in environmental technologies.
Joining Kolly Aigle SA means becoming part of a solid structure, supported by a group of nearly 100 employees, where everyone plays a concrete role in collective success. Here, decisions are made quickly, communication is direct, and everyone’s commitment is recognised. Team spirit, trust and professionalism guide daily life — with the shared desire to move forward together, sustainably. A company where your commitment truly makes a difference!
Join a team where customer service really matters, at the heart of a garage recognised in the Aigle region. A key role, combining advice, organisation and customer relations, in a concrete and dynamic environment
100% Service Advisor
Your mission
As a service advisor, you are at the heart of customer relations and the smooth running of the workshop. Specifically, you:
- Support our customers from A to Z, from appointment booking to vehicle handover
- Schedule workshop interventions by optimising resources, deadlines and parts availability
- Play a central coordinating role between customers and workshop managers
- Advise customers professionally and proactively, offering solutions tailored to their needs
- Prepare quotes and follow up repair orders through to invoicing and payment
- Contribute to the good organisation of the service, including planning and monitoring certain team activities
Your profile
Essential:
- Basic technical training (mechanics or related field)
- Customer service orientation and excellent interpersonal skills
- Organisation, rigour and ability to manage several files simultaneously
- Good command of common IT tools
- Positive attitude, team spirit and well-developed sense of responsibility
- Native French speaker
Your additional assets:
- Experience in a similar position, ideally in the commercial vehicle sector
- Service advisor training with federal certificate
- Commercial affinity and taste for advice
- Category C/CE driving licence
What we offer you:
- A concrete and varied position, at the heart of our garage’s activity
- Close collaboration with our customers and an experienced technical team
- Continuous training related to brands and industry developments
- Attractive employment conditions adapted to your experience
- Stability and prospects offered by a solid group