What awaits you

• You join our customer support team and become a specialist in our e-banking platform "VZ Financial Portal".
• You support our clients by phone for activation and login to the VZ Financial Portal.
• You advise our private clients by phone on the services of the VZ Financial Portal (banking services, savings, investments and pension provision) and inform them about our digital services.
• You identify optimisation potentials and arrange appointments for the advisors at our branches.
• Internally, you provide support to the French-speaking client advisors regarding all VZ services and the VZ Financial Portal. You also collaborate with our colleagues at the VZ Depository Bank headquarters in Zug.
• You constantly develop your knowledge and can thus provide information on all services offered, especially in the field of digital banking.
• In addition to your daily tasks, you have the opportunity to actively contribute to the development of VZ Depository Bank by participating in internal projects.

What you bring

• A commercial education and initial experience in the banking sector.
• Possibly, you are pursuing a part-time HEG-type education.
• Professional communication skills and enjoyment in daily contact with French-speaking clients.
• A sufficiently strong command of German to communicate internally with specialised departments.
• A willingness to occasionally travel to Zurich or Zug to maintain personal contact with other specialised departments.
• An interest in digital technologies and IT in general.

What we offer you

• You attend advanced courses at the VZ Bank Academy to deepen your banking knowledge. We provide individual support and promote your professional development through external continuing education, for example at a university of applied sciences, or specialised training recognised by a federal diploma.
• As we are experiencing strong growth, many doors are open to you. You shape your career with us.
• The main pillars of our success are our independence, transparency, sense of fairness and refreshing simplicity.
• Our satisfaction surveys regularly confirm that our employees consider VZ an extremely positive working environment in which they can fully flourish. Experience it for yourself!

David Speck Senior Recruiting Manager VZ VermögensZentrum Gotthardstrasse 6 8002 Zürich Telephone: 044 207 27 27