Beschreibung

Let's move forward together!Family businessService Advisor at 100%Let's move forward together!A family business founded in Le Mouret (FR), the KOLLY group is today a recognized player in the sale and maintenance of SCANIA, IVECO, and MAN commercial vehicles, as well as in environmental technologies.Joining Kolly Aigle SA means joining a solid structure, supported by a group of nearly 100 people where everyone plays a concrete role in collective success. Here, decisions are made quickly, exchanges are direct, and everyone's commitment is recognized. Team spirit, trust, and professionalism are part of everyday life — with the common desire to move forward together, sustainably. A company where your commitment really makes a difference!Join a team where customer service takes on its full meaning, at the heart of a garage recognized in the Aigle region. A key role, between advice and the client, in a concrete and dynamic environment.Service Advisor at 100%Your missionAs a service advisor, you are at the heart of the customer experience and the smooth operation of the workshop. Concretely, you:- Accompany our clients from A to Z, from making appointments to returning the vehicle- Plan interventions by optimizing resources, deadlines, and parts availability- Ensure a central role of liaison between clients and workshop managers- Advise clients in a professional and proactive manner, by proposing solutions adapted to their needs- Establish quotes and follow up on work orders until invoicing and payment- Contribute to the smooth running of the service, including the organization and monitoring of certain team activitiesYour profileEssential:- Basic technical training (mechanics or related field)- Sense of customer service and excellent interpersonal skills- Rigor and ability to manage several files simultaneously- Good command of IT tools- Positive attitude, team spirit, and a well-developed sense of responsibility- French languageYour assets:- Experience in a similar position, ideally in the commercial vehicle sector- Service advisor certification with federal diploma- Commercial affinity and a taste for consulting- C/CE driver's licenseWhat we offer you:- A concrete and varied position, at the heart of our garage's activity- Close collaboration with our clients and an experienced technical team- Continuous training in connection with the brands and the evolution of the profession- Employment conditions adapted to your experience- The stability and prospects offered by a solid group jid635eb88aen jit0624aen jpiy26aen