Description
Real estate of all possibilities.
In a dynamic environment undergoing digital transformation, where the reliability of IT tools is essential for daily operations, we are strengthening our IT team and looking for a motivated, service- and solution-oriented colleague for a newly created position:
IT & User Support Technician at 60%
Non-negotiable activity rate
We offer :
- A committed, innovative, responsible family business inspired by new practices and technologies,
- Competent teams and an ambitious group recognised on the market for over 60 years,
- Management accessible to its employees,
- Support and ongoing training within a small, supportive, caring and collaborative team,
- A varied role offering interaction with many stakeholders,
- A 60% position with full days and fixed hours as well as weekly travel to our Vaud branches,
- An attractive and flexible pension plan,
- A structured and very pleasant working environment, close to Eaux-Vives station.
Your main responsibilities :
- Provide 1st and 2nd level support on Windows and MacOS environments (workstations, peripherals, printers, network),
- Install, configure and maintain workstations,
- Manage user accounts and access (Active Directory / Entra ID),
- Support VPN connections and remote access,
- Perform basic network problem diagnostics (Wi-Fi, IP, connectivity),
- Manage requests via a ticketing tool,
- Participate in the continuous improvement of the IT infrastructure and processes,
- Support users with pedagogy, a service mindset and responsiveness.
Your profile :
- Excellent interpersonal and communication skills, strong service orientation and a keen interest in solving IT and office automation issues,
- IT training (CFC or equivalent), completed or ongoing while employed,
- Good command of Windows and MacOS environments,
- Good knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint),
- Basic knowledge of networking and security (MFA, phishing, best practices),
- Knowledge of Intune appreciated,
- Autonomy, rigour and team spirit,
- Working language: French (fluent required), technical English appreciated
- Mobility in Nyon and Lausanne (1 day/week travel, rest of the time in Geneva)
- Driving licence is an asset.
Start date: immediate or to be agreed
Complete confidentiality is assured.Please send us your complete application file: cover letter, CV, diplomas, work certificates, salary expectations via our e-recruiting site.