Description

Join Terrettaz Informatique SA:

For over 40 years, Terrettaz Informatique SA has been supporting SMEs, local authorities and companies in Valais in managing, securing and developing their IT infrastructures. Our strength lies in our closeness to our clients, the quality of our services and the technical expertise of our teams.

As part of our development, we are looking for a Level 2 IT Support Technician / Junior Systems Administrator (M/F) wishing to grow within a dynamic company where every employee has a real impact.

Your mission:

• Reporting directly to the IT Operations Manager, you provide second-level technical support and ensure the operational condition of our infrastructures.
• You work independently on complex incidents and use our management, backup and monitoring tools daily. Take charge of, analyse and resolve level 2 incidents (escalations from level 1).
• Manage and administer the IT equipment, access and complex requests via the ManageEngine ecosystem.
• Monitor the health and performance of our infrastructures using PRTG Network Monitor.
• Manage, control and test the compliance of backups and disaster recovery plans with Veeam.
• Centralise and secure the management of access, passwords and remote connections via Devolutions (Remote Desktop Manager / Password Hub).
• Actively participate in hardware configuration (PCs, servers, switches) and migration projects. Write and keep technical documentation and operating procedures up to date.

Your profile:

• Education: Holder of a Federal VET Diploma in IT (or equivalent qualification).
• Experience: Minimum 5 years of successful experience in a level 2 IT support or junior system administrator role.
• Essential technical skills: Proficiency in Microsoft environments (Windows Server, M365, Azure). Proven practical experience with ManageEngine, PRTG, Veeam and Devolutions tools.
• Languages: Fluent French (C1/C2). Technical English is required for reading documentation and vendor support.
• Personal qualities: Technical rigour, strong autonomy, organisational skills and team spirit.
• Logistics: Driving licence (occasional travel) and residence in Switzerland or nearby border area.

What we offer:

• A dynamic working environment in the heart of Valais.
• A family business recognised for over 40 years.
• A human-sized team where everyone is heard. A modern, structured and well-equipped technical environment.
• Attractive employment conditions and stimulating projects.
• Partial remote working depending on service needs.
• Active support for continuing education and technical certifications.

Ready to take up the challenge? Send us your complete application (CV, work certificates, diplomas, cover letter).