Description

A Case Manager for Investigations (80%) - Fixed-term ContractJoin EVAM, X gives meaning to your expertise! What if your next professional challenge had a real social impact? At EVAM, X has an essential mission: to support individuals in need with openness and responsibility. To strengthen our teams, we are recruiting: A Case Manager for Investigations at 80% - Fixed-term Contract 12 monthsLocation: LausanneStart date: May 1 What you bring to our missionWithin the Investigations Division of the Assistance Domain, you actively contribute to the respect of the principle of subsidiarity and the compliance of agreements. Your role consists of analyzing, processing, and managing cases of beneficiaries presenting sometimes complex issues, socially and financially. You operate in a demanding environment where rigor, discernment, and analytical thinking are essential. You participate in decision-making processes and the handling of sensitive matters, particularly concerning resource control and suspicion of abuse. Your future manager, Göcke, says: Within the Investigations Division, each case requires rigor, discernment, and a sense of responsibility. Our work consists of accurately analyzing sometimes complex situations while ensuring compliance with legal frameworks and the principle of subsidiarity. I value autonomy, reliability, and team spirit. We work in a demanding environment, but one based on trust and solidarity. Here, precision meets humanity and directly contributes to a public interest mission.Your key missionsAnalyze and process cases of beneficiaries to evaluate rights in accordance with legal frameworks and the principle of subsidiarityExamine financial documents (bank statements, social insurance records, tax documents) and handle particular or sensitive mattersDraft reasoned decisions, correspondence, and analytical summariesConduct interviews with beneficiaries in the context of managing complex casesEnsure collaboration with internal and external partners (social security, municipalities) in monitoring and utilizing the Division's management toolsYour profileProfessional certification as a commercial employee or an equivalent recognized title, a further qualification in social insurance or law is an assetProven experience (minimum 3 years) in case analysis, ideally related to social assistance, social insurance, or a similar fieldVery good knowledge of social insurance and understanding of subsidiarity mechanismsAbility to analyze complex situations and exercise critical thinkingProficient writing skills and ability to motivate decisions in a structured mannerRigor, reliability, sense of responsibility, and ability to work in a teamProficiency in common office toolsWhat EVAM offersX a committed work environmentA telecommuting policy5 weeks of vacation (6 weeks starting at age 50)Very good social benefitsMeaningful projects in a stimulating intercultural contextThe recruitment process in 3 stages:An interview with the division manager and the recruitment officerA practical assessment to evaluate analytical and writing skillsA half-day immersion to concretely discover your future work environmentAt the end of the process: request for a criminal record extract (clean documents required).Do you recognize yourself in this mission? We look forward to discovering your profile and building a supportive future together. jid4852094aen jit0414aen jpiy26aen