Description

We are currently recruiting a Training Consultant to support the design, development, and delivery of training activities within a large-scale programme. Focuses on driving user adoption through high-quality learning content, structured delivery, and continuous improvement.Training Content Development & Delivery- Design, develop, and maintain standardized training materials (e.g., user guides, job aids, quick reference tools).- Produce system-based training videos with voiceover, and visual assets.- Review, storyboard, and edit learning content to ensure clarity, consistency, and quality of training.- Ensure alignment across language versions with subject experts and technical teams.- Ensure content accuracy and alignment with business processes.Training Execution & Management- Facilitate and manage training sessions, workshops, and logistics including scheduling, tracking, and communication channels.- Deliver training and analyse feedback surveys to measure training effectiveness.Knowledge Management & Tools- Maintain a central training repository (e.g., SharePoint or equivalent).- Ensure materials are well-organized, accessible, and up to date.- Enforce version control and standards, including archiving content.- Maintain auditable records of training attendance.Reporting, Analytics & Adoption- Track training completion, and user adoption metrics.- Produce dashboards and reports for programme stakeholders.- Identify risks, gaps, or issues related to training effectiveness and escalate when necessary.Continuous Improvement- Update and enhance training based on feedback and system updates.- Support onboarding and refresher training through self-service learning materials.Stakeholder Management- Work closely with internal stakeholders including business teams, change management, and technical teams.- Liaise with external vendors such as agencies when required.- Act as the main point of contact for training delivery during rollout phases.Skills & Experience- Proven experience in training design and delivery within digital or system transformation projects.- Strong writing and communication skills, with the ability to simplify complex topics.- Experience developing training materials such as user guides and system walkthroughs.- Familiarity with knowledge management tools (e.g., SharePoint).- Strong interpersonal and stakeholder management skills.- Attention to detail and quality.- Fluent English (written and spoken).Preferred Skills- Knowledge of additional languages (e.g., French).- Experience supporting large-scale system implementations (ERP, CRM, etc.).- Familiarity with training analytics and adoption tracking.Conditions and Benefits- Interim contract 11 months with 2 days of home office per week. jid6f3014faen jit0625aen jpiy26aen