Beschreibung

IT Support Technician N1-N2 - Lausanne or GenevaAs a member of the Sigmalis group, active in consulting and engineering, Sigmalis Talent Services supports companies with IT experts and executives, offering a comprehensive recruitment solution: permanent placement, contracting, temporary assignments, and executive recruitment expertise for over 20 years in Western Switzerland. Our deep understanding of technology roles and HR challenges allows us to provide relevant opportunities in professional environments that truly fit your profile. Our priority is to ensure your long-term success, whether you are looking for a permanent position with a client or within our team.Job DescriptionAs part of a team enhancement, we are looking for a Junior IT Support Technician to provide quality support for a position based in Lausanne or the surrounding area. Your missions will be as follows:- Provide level 1 and 2 technical support- Process and resolve incidents efficiently and proactively- Install, configure, and maintain workstations, peripherals, and systems (physical, telephone, and remote support)- Manage requests and ensure follow-up until complete resolution- Document and maintain technical procedures- Collaborate closely with the IT team to ensure service availability and reliabilityProfile SoughtYou hold a vocational diploma or equivalent with 1 to 3 years of experience in a similar roleYou have good knowledge of Windows environments, Office 365, Azure Active Directory, and Apple mobile devicesYou have basic knowledge in VDIIdeally, you are familiar with HP or Ricoh printersYou have experience with a ticketing toolYou possess good listening skills and speak fluent French and EnglishWhat Sigmalis Offers YouA particularly advantageous pension plan (LPP)A performance-related bonus linked to individual and company performanceThe possibility of working remotely up to 40% and to take unpaid leave subject to client agreementSpecific benefits depending on the assignment (public transport subscription, etc.)If you recognize yourself in this profile, we will be pleased to receive your application, which should include your CV and your complete file (copies of diplomas, work certificates, etc.). jid10c4429aen jit0414aen jpiy26aen