Description

IT Technician Mac & PC (100%) — CDIA Concept SA is a Geneva-based company specializing in Mac and PC services, with over 35 years of expertise serving companies in French-speaking Switzerland. Join a dynamic, passionate, and committed team, working on multiple sites in the Geneva region and in Switzerland.MissionAs an outsourced IT specialist, you are the technical point of contact for a portfolio of various SMEs (Mac, PC, servers, network).Specifically, you:- Provide remote and on-site support to clients, on heterogeneous macOS and Windows fleets- Supervise systems and handle incidents (monitoring, alerting, troubleshooting)- Plan and carry out preventive maintenance, updates, and upgrades (workstations, servers, services)- Deploy and maintain client infrastructures: servers, network (TCP/IP, Wi-Fi, VLAN), firewalls, and storage- Guarantee the security of systems and data, and raise user awareness regarding best practices- Document your interventions and contribute to the continuous improvement of managed environmentsYour profilePrerequisites (essential)- CFC or equivalent diploma- Minimum 2 years of experience in a similar IT position (support, managed services)- Proficiency in macOS and Windows- Proficiency in spoken French- Driver's license and personal vehicle (car or scooter) — regular multi-site travel- Residence in or near GenevaTechnical skillsExperience with all or some of these technologies is a plus; we provide training on the rest.- Synology (DSM, storage, backup)- Firewall and network (Ubiquiti)- Windows Server and associated services (Active Directory, etc.)- Virtualization (VMware, Proxmox)- Microsoft 365 / Entra ID- Apple fleet management via MDM (Mosyle, Jamf) — a plusPersonal qualities- Customer service orientation and speed of execution- Rigor, organization, and proactivity- Autonomy in individual work, and a taste for mutual aid and team sharing- Excellent communication skills- Curiosity for technological developmentsWhat we offer- A modern, pleasant, and quiet work environment, with state-of-the-art equipment- A 100% permanent contract position, stimulating and varied, within a dynamic, committed, and passionate team- A spirit based on mutual aid and skill sharing- The opportunity to develop diversified technical skills, thanks to concrete projects in various fields- Exposure to a large portfolio of clients, with missions involving high technical stakesBenefits- Very good professional pension plan (LPP) improved, superior to legal standards- Parking spaceInterested?Send us your complete file (CV, cover letter, diplomas, and certificates). If you do not hear from us within one week, it means that your profile does not fully correspond to the position and/or our requirements. We sincerely thank you for your interest and invite you to stay tuned for our future opportunities. jide322fcdaen jit0624aen jpiy26aen