Beschreibung

Reference Code:  109757

# Facility & Project Manager #

Richemont

Meyrin, GE, CH

Permanent

  

  

Richemont owns some of the world-s leading luxury goods Maisons, with particular strengths in jewellery, watches, fashion and accessories. Each Maison represents a proud tradition of style, quality and craftsmanship and Richemont seeks to preserve the heritage and identity of each of its Maisons. At the same time, we are committed to innovation and designing new products which are in keeping with our Maisons- values, through a process of continuous creativity.



**MAIN PURPOSE**

The Facility & Project Manager is responsible for organizing and coordinating Hard and Soft Services for the boutiques in Switzerland.
He/She ensures consistency and high quality services according to Richemont standards across the portfolio establishing controls and performance KPIs.
He/She works closely with Maisons and contractors to deliver projects, planned preventive maintenance and other services in an effective, efficient, and timely manner.
He/She defines procedures to ensure organizational effectiveness and efficiency for the boutiques portfolio.

 

**KEY RESPONSIBILITIES**

IFM (Integrated Facility Management)

* Implement an IFM solution for the hard and soft services in the boutiques
* Manage project tasks, data collection, communication with Maisons and stakeholders, tender process, contract definition, and rollout supervision to guarantee the successful implementation of the project
* Monthly reviews (performance, targets etc.) and reporting: deliver KPI-s to the management and the Maisons when needed
* Manage the contract with the IFM partner and make sure our services requirements are aligned with our Richemont Standards
* Insure the integration of Service Now by the IFM provider
* Create a synergy with the Maisons

Boutiques Operation

* In parallel of the IFM project, provide support to the Maisons for maintenance and other services in the boutiques (contract management, incident management,etc.)
* Support the Maisons on renovation projects to guarantee smooth and effective site operations
* Liaise with Landlord on boutiques operation and related matters such as access cards, office keys, maintenance, etc.

Service Now

* Implement a CAFM tool (Service Now) in the boutiques to streamline service request, planned maintenance schedule and contract management
* Coordinate communication and change management with the Maisons
* Monitor data with the CAFM tool to track performance and identify areas for improvement
* Share the relevant data to the project team when needed including the Maisons

Contract and Cost Management

* Source, negotiate with and manage vendors for services such as cleaning and maintenance
* Manage contracts with the different suppliers for the hard and soft services
* SLA monitoring
* Conduct tender process and due diligence
* Budget preparation and cost control

Project Management (25% of Time)

* Manage ad-hoc projects as assigned by the CFO, which may include team buildings, and negotiation with suppliers and consultants
* Ad Hoc presentation on miscellaneous topics
* Provide regular updates to the CFO on project progress
* Facilitate seamless project transitions to go-live and operations through effective team collaboration
* Management of 1 person

 

**PROFILE**

* Minimum of 5 years of experience in facility management and project management
* Strongly preferred experience in the luxury retail industry
* Engineering degree in a relevant field or Certified Facility Management
* Experience in project management, financial tracking and budgeting, and contract management
* Curious, pragmatic and innovative
* Strong negotiation skills
* Positive and service oriented
* Able to communicate efficiently in a matrix structure
* Proactive, flexible and adaptable
* Collaborate effectively with key internal stakeholders
* Fluent in French and English, German strongly appreciated



\#Richemont \#WeCraftTheFuture

*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*