Description

We have become a leader in the world of professional coffee machines by developing innovative solutions in extraction methods and quality control of coffee products. Our vision is to bridge the gap between traditional Italian coffee machines by incorporating speed and electronic intelligence into the machine. We provide products and services that offer real added value to our customers: a unique sensory experience in the cup, consistency, real-time connectivity, high productivity, and ease of maintenance. We export 97% of our production and are present in over 50 countries. Our foreign offices are located in England (Crawley, Sussex), Canada (Toronto), New Jersey & California, Asia (Singapore), China (Shanghai), and the Middle East. Profile › CFC or equivalent › Autonomous with a good team spirit › Precise, organized, and versatile › Proven experience in technical support › Good knowledge of networks (TCP/IP, VPN, firewalls, etc.) › Ability to diagnose and solve various technical problems › Languages: French/English, German an asset › Driver's license Missions › Helpdesk › Server backups › Management of software and licenses › Database management › Management of the IT asset inventory › Management of printing server › Management of IT documents › Updating IT processes › Workstations management › Active directory management › GSuite maintenance and support What we offer › A varied position touching on all aspects of a technological product › A dynamic environment with new learning and development opportunities › Participation and influence in the development of company activities jid589fd21aen jit0207aen jpiy26aen