Description

For one of our clients, a recognized travel agency ideally located in the heart of Fribourg, we are looking for a travel agent passionate about tourism with an excellent sense of service. You will join a human-sized structure where the quality of advice, listening, and the client are at the center of priorities.Missions- Welcome, advise, and accompany a varied clientele in the organization of their trips- Understand client needs and propose adapted and personalized travel solutions- Develop, sell, and book complete travel packages: flights, stays, tours, insurance, etc.- Manage the entire follow-up of client files with rigor and autonomy- Ensure quality client follow-up before, during, and after the trip- Develop and retain the clientele through personalized advice and a proactive approach- Collaborate with partners and service providers in the tourism sectorYour profile- Confirmed experience in sales, ideally in tourism or a customer service-oriented environment- Excellent knowledge of French- Good knowledge of English, both spoken and written- Ease of communication, sense of contact, and excellent commercial instinct- Pronounced taste for advice and client satisfaction- Spirit of initiative, autonomy, and sense of responsibility- Rigor, organization, and ability to manage several files simultaneously- Dynamism, enthusiasm, and marked interest in the travel sectorWe offer- A varied, dynamic position rich in human contact- A pleasant work environment- A passionate, committed team oriented towards quality of service- An activity within an inspiring and constantly evolving sector- Working conditions according to profile and experience- Real prospects for evolution and professional development jid3a2f1a6aen jit0418aen jpiy26aen