Description

Secretary of the Pole and Complaints Job Description In your role as secretary within the Pole and Complaints, you are the first point of contact with users regarding their requests. In this capacity, you manage the telephone permanence and provide information to your contacts. Responsibilities receive all incoming mail addressed to the pole and distribute it by sector send documents produced by the pole actively participate in the pole's seminars complete and maintain the tables intended for the team in charge of the deliveries from the pole inform users by phone, email, mail or at the counter draft and update texts for the internet site on the pages of the pole and be proactive in proposing updates and models of letters and emails provide support to the head of the Pole and Complaints (organize sessions, write notes, reports, letters, for more details please refer to the specifications by clicking here or contact us via email to Write a business employee letter or title deemed equivalent Experience in the field of at least 3 years Good writing skills, comfort with numbers and mastery of common tools Knowledge of the Typo 3 software (website), ability to manage dissatisfied interlocutors and manage one's emotions In order to have all the necessary elements for the analysis of your file, we kindly ask you to send us, in addition to your CV, a cover letter and your work and diplomas SOMETHING ABOUT US? At the General Directorate of Health (DGS), we work to ensure that the entire population of Vaud benefits from favorable health conditions and quality solutions that respect their rights and ethics, with health professionals at the heart of the response to evolving public health needs. We anticipate the needs and public health challenges. We define, plan, and finance the missions of actors and co-construct the systems of health promotion. We guarantee the availability and accessibility of resources to maintain health, treat, and rehabilitate efficiently. We strengthen the agility and capacity of public health policy and the health system. For more click here to visit our site. Why join Vaud? It offers a wide variety of jobs and opportunities for advancement. Working conditions are based on equality, inclusion, sustainability, and professional ethics in an environment conducive to balancing professional and personal life. To learn more about our benefits, visit our welcome page. Start immediately or by agreement, 2-year fixed-term contract Salary class 5 Type of Monthly auxiliary employees Activity rate 80%-100% Address General Directorate of Health, Avenue des Casernes 2, Lausanne, jidf2c0ba3aen jit0414aen jpiy26aen