Beschreibung

SAP SuccessFactors Service Lead Location: Oxford - Hybrid (2 days onsite per week) We are looking for an experienced SAP SuccessFactors Service Lead to lead service delivery, solution governance and continuous improvement across a global SuccessFactors environment. Key Responsibilities: Lead end-to-end SuccessFactors service delivery, including incidents, changes, releases and enhancements. Provide solution leadership across SuccessFactors projects and cross-module designs. Oversee integrations using SAP CPI/Integration Suite, Integration Centre, OData and Compound Employee API. Govern testing, releases, deployments and production support. Lead global functional, technical and business stakeholders. Drive service improvement, issue resolution and platform stability. Key Requirements: Strong experience leading SAP SuccessFactors services or programmes. Broad knowledge across multiple modules, including Employee Central, Recruiting, Onboarding, Learning, Talent, Compensation and Time. Strong SuccessFactors integration experience. Experience with RBP, Business Rules, MDF and workflows. Strong service management and senior stakeholder-management experience. SuccessFactors certification is advantageous. Able to work 2 days per week onsite in Oxford. This is an INSIDE IR35 role.