Beschreibung

PROMAN, a 100% independent and family-owned group, draws its strength from a responsive structure and short decision-making circuits. Led by professionals in Human Resources, it is resolutely oriented towards our clients as well as our temporary staff. Mastery of our trades and an in-depth knowledge of the local economic fabric are a true guarantee of efficiency, adaptability, and proximity. PROMAN encourages diversity in all its forms. All profiles are welcome, regardless of origin, gender, disability, or age. Receptionist H/F - Extra AssignmentsJob Description:- Personalized reception of high-end clientele- Check-in / check-out according to the rigorous standards of LQA (Leading Quality Assurance)- Management of special requests and first-class concierge service with various departments (housekeeping, F&B, technical)- Management of phone calls and correspondence- Support at the front desk and cash handling- Guarantee of an impeccable customer experienceJob Requirements:- Diploma in reception from a prestigious establishment- Excellent mastery of LQA standards is essential- Professional proficiency in French and English (oral and written) is mandatory; any other language is a plus- Strong service orientation- Good knowledge of the Vallée de Joux region- Flexible hours (weekends, evenings) jidbf13fd0aen jit0208aen jpiy26aen