Description

Skyguide provides air services in Switzerland and parts of neighbouring countries. With around employees from we are pursuing an ambitious is based on a strong safety and learning culture. We are guided by four values: We team succeed, We drive We own we do and, finally, We customer value.Are you interested in finding out more? We want you to join us as a...Quality and Business Process Manager Wangen b. Düb. &/or GenevaWhen: or upon availabilityYour mission:As part of the Process and Development team, play a key role in strengthening enterprise wide process and embedding quality and management system end to end business processes. In this role, you will directly influence how safety critical processes are designed, governed, and continuously improved across a complex, high reliability You will also contribute to a company-wide process and of relevance. We are looking for a team has a clear commitment to business process change management, modelling and process tasks:- Lead the analysis, design, and improvement of end to end business processes, aligned with and management system requirements (quality, safety, security, and business processes into the enterprise architecture model, ensuring coherence across the with process owners, process managers and cross functional teams process changes, ensuring effective adoption and minimal closely with Enterprise Quality to strengthen quality and business process governance, standards, and insights and performance to assess process effectiveness and efficiency and identify improvement opportunities- Drive the effective use, further development and potential of IT tools for quality and business process management- Advise, support, and train process owners, process managers and stakeholders to continuously improve their processes in line with high quality we are looking for:- Hands on experience in process improvement, quality management, excellence, or business process level- Proven experience working in complex, or safety critical ability to challenge the quo and drive change and of modelling languages like and BPMN advantage- Familiarity with process improvement methodologies such as Lean, Six Sigma, or Continuous Improvement- Holistic Thinking: You view as part of a larger system, changes affect the whole, and approach challenges from while considering various You adapt your style to the context and stakeholders and actively ask for through relevant questions and active You lead by example, inspire others to embrace new approaches, and bring diverse groups together to find common solutions- Excellent command in English, French and/or we offer:We offer flexible working options, depending on the role, and a competitive salary with working conditions and numerous fringe benefits. Our employees have access to a wide range of training opportunities to support their growth and development. As an equal-opportunity employer, we are committed to building a diverse and inclusive team, people of different identities and backgrounds. jid8c9cc5aaen jit0417aen jpiy26aen