Are you a passionate, service-oriented administrative associate with a technical flair ? Are you attentive to the customer? Do you think before you act? Are you passionate about technology ? Then we are looking for you for our Biel site !

Bachofen is a modern and agile family business which, as the Swiss market leader, distributes innovative and high-quality components for industrial automation. Our customers trust not only our extensive product range but above all our expertise in technical advice. We also offer engineering services in the field of sub-assemblies and customised solutions tailored to the specific needs of our customers.

The Biel branch is a key site for supporting our French-speaking clientele. An interdisciplinary team of around 15 employees in sales, product management, order processing and purchasing handles requests from Romandy.

Your mission

• Manage and coordinate customer requests from various channels (email, CRM)
• Ensure customer follow-up by phone and email
• Support and relieve Product Managers in preparing offers
• - Prepare offers and item overviews
• - Follow up on offers
• - Obtain offers from our technology partner Parker
• Support Product Managers in managing and maintaining the assortment
• - Data management in ERP and PIM (product information system)
• - Item management (creation, discount structures, end-of-line items, delivery times, etc.)
• Close collaboration and coordination with product management, order processing, sales, customers and suppliers

Your profile

• Completed commercial training
• Several years of experience in internal sales, offer preparation and collaboration with suppliers
• Good knowledge of MS Office and an ERP, ideally Microsoft Dynamics Navision
• Analytical and solution-oriented mindset, with a strong customer focus
• Technical aptitude, flexibility and high autonomy
• Excellent command of French, both spoken and written, as well as very good knowledge of German

What we offer

• Attractive employment conditions with many benefits and social services above the average
• A modern working environment in Biel, including a staff restaurant with discounted meals and the possibility of remote work
• Autonomous work with technically demanding products
• A rewarding corporate culture focused on the long term

Would you like to combine your passion for administrative tasks with your technical affinity and make a real impact in a dynamic industrial environment? Then we look forward to meeting you! Please send us your complete application online via "Simplified Application".

For further information:

Bernhard Senn, HR Manager, 044 944 12 52
Only direct applications will be considered.