Description
Clinic Lémanic is looking for an additional Patient Coordinator to join its team.
Patient Coordinator
At the heart of the patient journey, you will play a key role in supporting, monitoring and coordinating treatments. As a true key contact, you will help provide an excellent patient experience while assisting patients in their therapeutic decisions.
Your responsibilities
- Support patients throughout their care pathway
- Answer their questions and ensure personalised follow-up
- Prepare, present and monitor quotes
- Assist patients in their decision-making
- Ensure patient loyalty and follow-up
- Coordinate doctors’ and consultants’ schedules
- Organise treatments and interventions
- Manage administrative follow-up related to patient files
Your profile
- Excellent presentation and service orientation
- Very good interpersonal skills and strong emotional intelligence
- Ease in advising and supporting patients
- Ability to quickly establish a trusting relationship
- Organisation, rigour and priority management
- Flawless French and professional spoken and written English
Experience in one of the following environments is a real asset
- Medicine or aesthetic surgery
- Private clinic
- Premium medicine
- High-end hospitality
- Luxury or premium customer relations
We offer
- A demanding and stimulating professional environment
- A committed and caring team
- A central role in the patient experience
- Opportunities for career progression
- Attractive employee benefits
Work rate: 80–100 %
Start date: August 2026
If you enjoy building lasting relationships of trust, supporting patients professionally and working in an environment of excellence, we would be delighted to receive your application.
