Description

* Junior profile with a strong willingness to learn and develop.
* Salesforce knowledge is a strong plus.

## About Our Client ##

Our client is a globally recognized technology company serving millions of customers worldwide through innovative digital solutions and services. Operating in a highly international environment, the organization offers strong training, collaborative teams, and exposure to global business operations.

## Job Description ##

* Monitor upcoming customer contract and subscription renewal dates.
* Contact customers regarding upcoming renewals through email communications.
* Send renewal notifications and follow up as required.
* Manage a high volume of customer interactions while ensuring excellent service.
* Update and maintain customer information in Salesforce.
* Ensure renewal activities are completed accurately and on time.
* Work with established processes, templates and operational procedures.
* Coordinate with internal stakeholders to support smooth customer renewal journeys.
* Maintain high standards of data accuracy and administrative excellence.





## The Successful Applicant ##

* Junior profile with a strong willingness to learn and develop.
* Salesforce knowledge is a strong plus.
* Good command of Microsoft Office applications.
* Professional level of English is required. (B2 minimum)
* Positive, proactive and customer-oriented mindset.
* Strong organisation and multitasking abilities.
* Comfortable handling a high volume of emails and administrative tasks.
* Able to work independently and manage priorities effectively.
* Adaptable and eager to work in a fast-paced international environment.
* Logical thinker with strong attention to detail.
* Team player with excellent communication skills.
* Previous experience in customer service, administration, sales support, operations or a similar environment is an advantage.





## What's on Offer ##

* Opportunity to join a globally recognised technology organisation.
* International and multicultural work environment.
* Team of approximately 60 colleagues across multiple nationalities.
* Structured 2-week onboarding programme.
* Comprehensive training materials and ongoing support.
* Hybrid working model. (2 day home office)
* Immediate start.
* Initial 6-month contract with potential for extension.





Quote job ref

JN-072026-7073789

Job Function

Customer Service

Specialisation

Sales Support

Industry

Technology & Telecoms

Where

Geneva

Contract Type

Interim

Job Reference

JN-072026-7073789

Job Nature

Home Office