Beschreibung

Assistance Managers (50% to 100%)Start date: as soon as possibleYour challenges- Handling by phone and managing health insurance claims or insurance coverage and processing requests- Inquiries regarding file coverage- Processing urgent credit card blocking requests- Contacts with various services in Switzerland and abroadWhat you bring- Very good command of German (level C) or Swiss German (oral and written)- Command of French and English at a professional level and good writing skills in the mentioned languages- Calm demeanor when dealing with clients experiencing stressful situations, respect for confidentiality- Ease with computer tools and the internet- Flexibility and availability for irregular schedules 7 days a week- At least two weekends per month, according to the set schedule- Knowledge of Italian or other languages- Knowledge of geography and interest in mobility and travel- Previous experience in customer serviceWhat you will like about us- Complete training on tools and the assistance profession- The possibility to develop your skills in customer service- Work within motivated and competent teams- A position in a reference company in Switzerland and abroadIf you are interested, apply online nowHere is why we have existed for over 125 years:Everything about the TCS - TCS SwitzerlandTouring Club SwitzerlandHuman ResourcesVernierAt TCS, we respect and appreciate varied life paths and the diversity of our profiles and talents. Equal treatment is an absolute priority for us. jid590feadaen jit0625aen jpiy26aen