Description

Implementation Workstream LeadAs Implementation Workstream Lead, you will act as the central orchestrator for the end-to-end deployment across affiliates. You will drive…Implementation Workstream LeadJob description:As Implementation Workstream Lead, you will act as the central orchestrator for the end-to-end deployment across affiliates. You will drive execution excellence while maintaining strong stakeholder alignment at both global and local levels.Your main responsibilities include:Owning and managing the integrated rollout strategy and master implementation planCoordinating timelines, dependencies and sequencing across affiliates and functionsLeading distributed implementation squads in a matrix organizationDriving go-live readiness, including cutover planning and hypercare transitionManaging program-level risks, issues and escalationsEnsuring alignment between business, IT and change workstreamsActing as the key interface between affiliate leadership and central program governanceYou will ensure that global standards are maintained while allowing for necessary local adaptations.About the customer:For a global pharmaceutical leader based in Basel, we are looking for an experienced Implementation Workstream Lead to support a large-scale enterprise transformation program within Customer Engagement.About the program:Over the past years, the organization has significantly strengthened its customer engagement capabilities through strategic transformation initiatives across people, processes and technology. As part of the next evolution, a global program has been launched to enable a more integrated, data-driven and customer-centric engagement model across all affiliates worldwide.The Implementation Workstream Lead will play a key role in ensuring the successful rollout of the new global customer engagement platform across markets.Project Details:Start: ASAP (latest April 2026)Duration: 2.5 years (extension possible)Location: Basel (minimum 2 days onsite per week)Workload: 100%Requirements:University degree in Business, IT or a related discipline5-7 years of experience in large-scale program deployment or complex technology implementationsStrong experience in the pharmaceutical, biotech or life sciences industryProven matrix leadership of cross-functional and geographically distributed teamsSolid experience in stakeholder engagement at senior management levelHands-on mindset with strong problem-solving capabilitiesExperience in change management and training delivery during system rolloutsFluent English (additional languages are an advantage)Willingness to travel internationally (~20%)This is a highly visible and impactful role within a global transformation initiative, offering the opportunity to shape the future of customer engagement in an international pharmaceutical environment. jid110abe2a jit0209a jiy26a