Description

* Provide strategic and operational HR leadership
* Lead HR strategy and transformation across France and Switzerland

## About Our Client ##

Our client is an international company in the hospitality industry.

## Job Description ##



Strategic Leadership & Transformation



* **Modernize HR processes** across both countries (hiring, onboarding, performance, learning, mobility, exits), ensuring scalability, simplicity, and compliance.
* **Transform compensation & benefits** to ensure market competitiveness, internal equity, and cost effectiveness (salary structures, bonus schemes, incentives, benefits benchmarking, job leveling).
* **Establish HR governance** (policies, standards, controls, RACI) and define KPIs and reporting cadence.
* Provide **data-driven insights** to support executive decision-making (workforce analytics, turnover, absenteeism, productivity, cost of labor).
* Shape the **talent strategy**: workforce planning, succession, leadership pipeline, and development paths tailored to hospitality operations.
* Drive **change management** for HR initiatives, communicating clearly with leaders, managers, and frontline teams.



Operational Excellence



* Ensure **end-to-end payroll oversight** (accuracy, timeliness, controls) for France and Switzerland; supervise vendors and internal teams.
* Maintain **labor law compliance**: French Labor Code (including CSE, DSN, social declarations, collective agreements) and Swiss HR practices (cantonal considerations, social insurances, working time, LPP/AVS).
* Oversee **employee relations** and social dialogue (works councils and union interactions in France; collaborative approaches in Switzerland).
* Ensure robust **case management** (disciplinary matters, grievances, disputes) with legal partners where needed.
* Strengthen **HRIS and data quality** (master data, roles, access, dashboards) and drive process automation.
* Support **health & safety**, well-being, and prevention measures adapted to hospitality operations and retail-like environments.
* Uphold a **service-oriented HR model** with timely, pragmatic support to operations and managers.



Leadership & Collaboration



* Lead and develop a **team of 2 HR Managers in France** (coaching, objectives, performance, upskilling).
* Partner closely with **operational leaders**.
* Serve as a **trusted advisor** to the CFO (and CEO when needed) on workforce planning, organizational development, and people risks.
* Ensure **regular presence in Paris** to support local HR teams, operations, and stakeholders.

## The Successful Applicant ##

* **10+ years** of progressive HR experience, including cross-border responsibilities and multi-site operations.
* Proven track record leading **HR transformation** while maintaining strong **operational control**.
* Deep knowledge of **French labor law** (CSE, collective bargaining, social contributions, working time, temp/seasonal labor) and solid understanding of **Swiss HR practices** (social insurances, pensions, working time, terminations).
* Strong **payroll oversight** and **compensation strategy** experience, including benefits and incentive design.
* Experience in **hospitality** or adjacent **retail/blue-collar environments** with diverse employee populations.
* Demonstrated **stakeholder management**: executive communication, social partners, and operational leaders.
* Comfortable with **HR analytics** and HRIS (defining KPIs, dashboards, and data governance).

* **Bilingual French & English** (written and spoken); additional languages are a plus.
* **Hands-on, pragmatic, service-oriented**, with a **strategic mindset** and strong execution.
* **Change leadership** and influencing skills; able to navigate ambiguity and drive adoption.
* **Analytical rigor**, attention to detail, and high standards of **confidentiality** and **ethics**.
* Strong **planning and prioritization**, able to balance transformation with day-to-day delivery.

## What's on Offer ##

Full time and permanent position.

Quote job ref

JN-122025-6903958

Job Function

Human Resources

Specialisation

HR Director

Industry

Retail

Location

Geneva

Contract Type

Permanent

Job Reference

JN-122025-6903958