Description

Receptionist at the Victoria Hotel in LausanneIntroductionSIDIN HOTEL SA, a group of 5 boutique hotels in French-speaking Switzerland, distinguishes itself through quality hospitality that focuses on proximity and experience. We are a human-sized hotel group, offering quality service without pretension, while ensuring the well-being and development of our employees. To strengthen our team at the Victoria Hotel in Lausanne, we are currently looking for a Hotel Receptionist to join our dynamic and welcoming team.Responsibilities- Welcome guests with professionalism.- Manage check-outs and check-ins.- Respond to guest requests and provide information on hotel services and local attractions.- Ensure the management of telephone calls and emails.- Collaborate with other departments to guarantee a seamless guest experience.- Resolve potential guest problems or complaints with efficiency and diplomacy.Profile- Holder of a CFC (Federal VET Diploma) as a hotel specialist or an equivalent.- Prior experience of at least one year in reception in the hotel sector.- Excellent communication skills in French and English (mastery of other languages is an asset).- Ability to work autonomously.- Good command of management tools and software.- Positive attitude, sense of service, and attention to detail.- Flexibility to work variable hours, including weekends and public holidays.Benefits- A warm and caring work environment.- Opportunities for professional development and continuous training.- Working conditions adapted to the market.- Access to specific benefits for employees of the SIDIN HOTEL SA group.- A dynamic team passionate about hospitality.How to applyIf you are passionate about hospitality and wish to join a team dedicated to offering an exceptional guest experience, we would be delighted to receive your application. Apply and be part of the SIDIN HOTEL SA adventure! jidf5ac4faaen jit0833aen jpiy26aen