Description

For one of our clients located in Lausanne, we are looking for a Case Manager M/F available shortly to join a dynamic team in the field of follow-up and liability insurance. Responsibilities:- Welcome and manage requests- Ensure phone availability and handle emails, analyzing requests and directing them to the appropriate contacts.- Guarantee a quality reception service and specialized transport.- Coordinate transport for individuals with reduced mobility.- Establish coverage guarantees and follow up on medical expenses - individual.- Receive and verify care invoices.- Forward documents to health insurance funds and ensure the follow-up of billing, identify any inconsistencies, and take necessary actions.- Record payments in internal tools, manage reminders, and follow up on unpaid invoices.- Perform data entry and follow up on third-party payments.- Handle routine cases independently while reporting exceptional cases according to procedures.- Depending on the service's needs, additional tasks related to social insurance or management may be assigned.Profile:- CFC of commercial employee or equivalent- Proven experience in social insurance, with very good knowledge of the management of medical invoices, billing, and related third-party payment processes.- Excellent command of French, both spoken and written.- A methodical, autonomous person, capable of managing priorities with rigor and analytical skills.If you believe you fit this position, we invite you to send us your complete application (CV, work certificates, diplomas). We look forward to meeting you! jid51f9bb9aen jit0207aen jpiy26aen