Description

FER CIAM - Family Allowance Administrator (German-speaking)To strengthen its department, the FER CIAM (Interprofessional OASI Fund of the Entreprises Romandes, FER Geneva) is looking for a German-speaking Family Allowance Administrator. This role is part of a set of services offered to member companies of the FER Geneva. It participates, among other tasks, in the family allowance funds of the Entreprises Romandes Geneva and in collective labor agreements.Geneva | To be agreed | As soon as possibleYour role at the heart of our missionYou support our beneficiaries with kindness and professionalism. You manage your files with complete autonomy, relying on the legal and regulatory frameworks in force, and actively contribute to a quality service, in a spirit of collaboration and responsibility.Responsibilities- File management- Processing, calculation, and decision-making on family allowance applications- Management of family allowance files in accordance with federal, cantonal, and European regulations in force- Establishment of restitution decisions for amounts unduly receivedClient & partners- Support for beneficiaries, in collaboration with public and private institutions- Active collaboration with other FER CIAM services- Professional telephone reception according to FER Geneva quality standards- Handling of current correspondence in compliance with legal deadlinesYour profile and experience- Federal VET Diploma (CFC) in commerce or equivalent recognized qualification- Solid experience in file analysis and management- Very good knowledge of Swiss social insurance- Technical skills- Excellent command of French, oral and written- Good knowledge of German- Writing skills and attention to detailPersonal skills- Dynamism, rigor, responsiveness, and flexibility in the service of an open spirit- Excellent sense of service and human contact, with a real capacity for listening and confirmed ease in conducting telephone interviews- Effective management of priorities and adaptability to a variable workload- Autonomy, rigor, and team spirit- Valid Swiss work permit requiredWhat we offer- A stimulating work environment within the largest interprofessional OASI fund in Switzerland- Employment conditions with competitive social benefits- Flexible working time management, promoting work-life balance- Offices ideally located in the heart of GenevaReady to join us?Apply now by clicking on the Apply button. We look forward to discovering your profile!Our commitmentThe FER Geneva values diversity and encourages applications from all qualified persons, regardless of their background. We acknowledge receipt of each application and will contact you if your profile matches our needs. jid7ab0ba9aen jit0416aen jpiy26aen