Description
Within the specialised store, you are a key player in customer relations. You advise a clientele composed of private individuals and professionals (installers, craftsmen, etc.) and actively contribute to sales development.
Retail Manager Specialising in Sanitary/Tools
- Retail Management CFC
- Good technical knowledge in the fields of sanitary / heating / tools
- Service-oriented with excellent customer contact
- Team spirit, versatility and autonomy
- Organisation, rigour and reliability
- Comfortable with IT tools
- Welcome, inform and advise customers at the counter and in the store
- Identify customers' technical needs and propose suitable solutions
- Sell products related to sanitary, heating, tools and spare parts
- Prepare offers and quotes
- Manage the self-service area: shelving, presentation and labelling
- Receive, check and store goods
- Monitor stock and participate in inventories
- Collaborate with the team to ensure optimal customer service