Your responsibilities

• Manage, support and develop a team of 3 to 4 employees.
• Supervise all activities of the Front Office, Back Office and secretarial administration.
• Ensure impeccable reception quality for a demanding international clientele.
• Ensure daily coordination between management and teams.
• Implement effective processes and ensure compliance with internal procedures.
• Organise task distribution and optimise the functioning of the service.
• Actively participate in operations when the situation requires.
• Foster a structured, collaborative and service-oriented working environment.

Your profile

• Proven experience of at least 7 to 10 years in a similar role.
• Solid experience in team management within a reception service.
• Background ideally acquired in an international, institutional or high-end environment.
• Excellent command of English (minimum C1 level mandatory).
• Knowledge of other languages is a real advantage.
• Excellent organisational skills and a keen sense of priorities.
• Natural leadership, ability to unite and support teams.
• Excellent interpersonal skills, diplomacy and a service mindset.
• Residence located near the site (maximum travel time of about 30 minutes).