Beschreibung
The Syna unemployment fund is one of the five largest unemployment funds in Switzerland. Insured persons receive competent service in various payment offices in German-speaking and French-speaking Switzerland. The unemployment fund also pays benefits due to employers in the event of reduced working hours or bad weather.
To complete our team in the northern region, we are immediately looking for a position based in Villars-sur-Glâne, a
Administrative collaborator unemployment insurance (counter and call) 100%
Your tasks:
- Telephone reception
- Reception of insured persons
- General information on unemployment insurance
- Collection of documents for files
- Management of incoming and outgoing mail
- Simple correspondence with insured persons
- File preparation
- Accident declaration
- Processing of EDM (electronic document management)
- Assistance and replacement of call centre collaborators
- Management of stock and material orders
Your profile:
- You hold a basic commercial training or an equivalent qualification
- You are willing to train in the field of social insurance and have a strong interest in unemployment insurance
- You have a dynamic nature, are open and sociable
- You enjoy telephone contact and exchanges with clients
- You are stress-resistant and appreciate teamwork
- You know how to handle conflict situations with tact and professionalism
- You demonstrate a strong sense of service and excellent interpersonal skills
- You work independently, in a structured and conscientious manner
- You have a quick assimilation capacity and good ease with numbers and IT tools
- You possess excellent knowledge of French, both spoken and written
Syna offers you meaningful, varied and stimulating work, good working conditions and social benefits, as well as a 40-hour week and 38 days of holidays and public holidays.
Have we aroused your interest? In that case, we look forward to receiving your complete application file.