About the role

In collaboration with the IT team, you will handle level 1 user support and contribute to the management of the IT equipment. You will assist new employees on arrival and ensure the availability and proper functioning of work equipment.

Enjoy flexible hours compatible with your academic schedule and develop your professional experience within an international organisation. You will work alongside an experienced IT team ready to support your development!

Tasks

This position combines first-level technical support with the physical and administrative management of IT equipment within the offices.

• Provide level 1 IT support for on-site users.
• Prepare and configure workstations for new employees.
• Manage password resets and user access.
• Install and set up equipment (screens, docking stations, printers).
• Manage and resolve incidents related to access badges.

We are looking for

• A computer science student.
• Advanced English proficiency (B2/C1 level) for an international environment.
• Residence in Switzerland is mandatory.

An advantage if you have

• Previous experience in managing IT equipment.

To succeed in this role, your personal skills should include:

• Curiosity
• Good interpersonal skills

Our recruitment process

This recruitment process is managed by Academic Work.

Our selection process is continuous and the advertisement may be closed before the recruitment process is complete if we have moved to the next phase. The process includes two tests: a personality test and a cognitive test. These tests are tools to find the right talent for the right position, ensuring equality, diversity, and a fair process.