Description

To strengthen our team, we are looking for a personality as a Customer Advisor Distribution, capable of learning quickly, flexible, service-oriented, with an excellent sense of communication and a real commercial talent. This function combines personalized advice and active development of offers. We offer a modern and flexible work environment with the possibility of teleworking as well as development options. Please send the complete file (CV, work certificates, diplomas).Customer Advisor DistributionWhat awaits you?- Respond to telephone requests from our clientele on various banking and digital topics.- Identify customer needs, offer them adapted solutions (payments, savings, pension provision, simple investments).- Participate in targeted outbound campaigns as part of commercial or customer loyalty actions.- Ensure active listening and transmit specific requests to the competent departments.- Follow regular coaching to maintain the high quality standards of the Service Center.What do you bring?- Federal VET Diploma (CFC) as a customer agent, commercial employee, or equivalent.- Initial experience in customer monitoring and advice with an excellent commercial sense.- Perfect command of oral and written French, with excellent notions of a second language (B2 level).- Open-mindedness, keen sense of service, and enthusiasm to convince our customers with professionalism.- Flexibility in an extended schedule (hours - hours) according to a team rotation system.We offer flexible work modelsThe balance between private and professional life of our employees is important to us. This is why we create the conditions for flexible working time management, with offers for mobile work, teleworking, and part-time work.We work in a friendly environmentValues are our pillars. Together. For each other. They shape our way of collaborating and behaving towards one another. The culture of using the informal tu promotes personal proximity and exchanges on an equal footing at all levels.We live diversity and equal opportunityWe encourage the diversity of perspectives, experiences, and skills within our teams. This diversity is our wealth and contributes decisively to our success.We live a responsible corporate cultureWe put collective performance at the forefront. This is why, with us, collective profit-sharing replaces individual bonus payments. This promotes a healthy corporate culture, where we pursue meaningful and common goals, in order to develop solutions together.We encourage personal and professional developmentLifelong learning is an integral part of our culture. We create a space conducive to the professional and personal development of everyone and support our employees in a targeted manner, thanks to a varied internal training offer as well as a contribution to external training costs.Working and living healthily becomes a real program with usThanks to our global Working and living healthily approach, we help our employees find - and preserve in the long term - a healthy balance between professional and private life.Questions?For questions about the job content:Team Leader Service CenterFor questions about the process:Recruiting PartnerAbout us jid766986caen jit0832aen jpiy26aen