Description

Director of Services ( %)For 44 years, we have been designing and developing highly specialized software solutions for the analytics field. Our long-standing expertise has allowed us to establish ourselves as a benchmark X in the medical market, supporting our clients with reliable, scalable tools that are perfectly adapted to the sector's requirements. As a subsidiary of Total Specific Solutions, we benefit from a network that manages all post-sales activities. We are looking for aDirector of Services ( %)Your mission:· Deployment and solutions· Project management· Customer support (N1/N2)· Maintenance and SLA· Customer Success· Additional responsibilitiesYour profile:· Proven experience (8–12 years) in B2B software publishing· Experience in managing service teams· Ability to structure a growing organization· Strong customer orientation· Entrepreneurial spirit and comfortable in a SME environment (versatility, field proximity)· Proficiency in French or German with good knowledge of the other language, as well as the offering: - Exciting and varied tasks in a demanding environment - Within a committed and dynamic team - Personal responsibility and corresponding freedom of action - Development opportunities within a rapidly growing group - A workplace in Givisiez/FR (1-2 days of remote work per week) jidaef9bbbaen jit0414aen jpiy26aen