Description

As part of the development of its activities, our client, a modern and dynamic industrial company, is looking for a Customer Manager to strengthen the quality of support offered to its clients and partners.Customer ManagerHigher education in a technical field, complemented by a pedagogical backgroundProven experience of at least 3 years in customer service, technical or professional trainingExperience in an industrial environmentKnowledge of the machine tool sector is a real assetEase of communication, pedagogical sense, and ability to simplify technical subjectsLanguages: fluent French and minimum B2 level EnglishThe benefits:A position with responsibilities within a modern, dynamic company recognized in its fieldA stimulating technical environmentAttractive working conditionsVaried role, in direct contact with clients and internal teamsAnalyze client needs and propose adapted solutionsDraft the pedagogical specifications necessary for training materialsOrganize and lead training sessions for clientsTrain internal teams on tools, methods, and best pedagogical practicesParticipate in the continuous improvement of customer serviceContribute to supporting commercial performance through a field-oriented pedagogical approach jide7be764aen jit0624aen jpiy26aen