Description

Customer Service Manager 100%Workplace: French-speaking regionActivity rate: 100%Start date: To be agreedDo you enjoy working in a team to find solutions, are you well organized and do you have a sense of service? Your goal is to simplify processes and support your colleagues, so that we can celebrate our successes together.Your tasks:- Manage the activity and requests for real estate assets as well as the various services on site (services, data related to assets, surfaces / occupants)- Represent the interests of the client / ensure the link between the principal and the stakeholders- Guarantee a high level of quality in the buildings, implement corrective measures if necessary- Global and fiduciary management of the real estate portfolio in the interest of the client- Be the figurehead of the service center and the primary contact for tenants and other users- Be the contact person for all tenant requests regarding moves, furniture and equipment- Plan and validate projects and moves- Improve/optimize the surface offer- Be the contact person for building technologyYour profile:- Diploma in the field of hospitality, real estate management, facility management or building technology- Confirmed professional experience in the fields of real estate, facility management, hospitality, management and/or in a related field such as building technology- Driving license- Ability to manage unforeseen events with calm- Sense of service, contact skills and active listening ability- Attention to detail: ability to pay attention to the smallest details in order to guarantee high quality and service standards- Ease in tracking tasks and managing multiple files simultaneously- Excellent command of French (minimum C1 level)- Good oral and written communication skills in German and/or English (minimum B1 level)Ready to join us? We are ready to welcome you.At ISS Switzerland, we ensure the proper functioning and comfort of offices, airports, production sites, stations, schools and hospitals every day. Our more than 12,000 employees create, throughout Switzerland, living spaces in which more than a million people feel good and can flourish. ISS is synonymous with service and proximity to customers. Leader in our market, we offer stable jobs, varied development perspectives and a corporate culture based on esteem, safety at work and responsibility - concretized by five dedicated programs, more than 100,000 hours of training and further education, as well as by a range of sustainable products and solutions.About usEmployee storiesApply now jid36123ddaen jit0624aen jpiy26aen