Beschreibung

* Customer Service Specialist - B2B
* High-Tech Industrial Sector | Fribourg

## About Our Client ##

Our client is a global leader in the research, design, integration, manufacture, certification, and lifetime service of measurement solutions for different added value industries.

## Job Description ##

* Manage and support a portfolio of premier Category customer accounts.
* Ensure seamless processing of orders and deliveries (OTP / OTR / OTD).
* Handle pricing calculations for RFQs and contracts.
* Oversee customer forecasts and demand planning.
* Address customer disputes and manage overdue accounts.
* Contribute to inventory, revenue, and arrears target management.
* Maintain accurate customer master data (MDG).

## The Successful Applicant ##

* Commercial background or Bachelor's degree in Economics, Business or similar.
* Minimum 3 years' experience in B2B customer service, ideally within industrial or high-value technological environments.
* Proven ability to manage stakeholders in an international setting.
* Strong communication, listening, and multitasking skills.
* Organized, detail-oriented, reliable, and flexible team player.
* Proficient in Microsoft Office and ERP systems.
* Fluent in **French and English** (written and spoken); **German is a plus.**





## What's on Offer ##

You'll work at the cutting edge of engineering innovation, contributing to breakthroughs that shape a better future. Based in Fribourg site, this position offers growth potential, cross-functional collaboration, and the chance to be part of a global leader in its field.

1 day per week work from home.

Quote job ref

JN-072025-6790790

Job Function

Customer Service

Specialisation

Supply Chain

Industry

Industrial / Manufacturing

Location

Fribourg

Contract Type

Permanent

Job Reference

JN-072025-6790790

Job Nature

Home Office