Beschreibung

On behalf of my client, a logistics transport company in the Bussigny region, I am actively looking for a Customer Service / Chartering professional.- CFC in commerce or equivalent- Swiss or C or B permit- Confirmed experience in a transport or logistics company (incoterms)- English level minimum B2, German level minimum B1- Dynamic, proactive, and solution-oriented person- Excellent customer service skills and ease in oral and written communication- Ability to manage priorities and unforeseen events- Resistance to stress, perseverance, and team spirit- Commercial sense and ability to find solutions adapted to clients- Ensure daily follow-up of agency clients (companies and individuals)- Organize and coordinate express and charter transports- Ensure shipment tracking and manage transport-related unforeseen events- Analyze and control import and export transport documents- Guarantee quality customer service and ensure client satisfaction and loyalty- Collaborate with various partners and logistics providers- Manage priorities and find quick solutions for urgent mattersLocation: 20 min. max from Lausanne jid2b84e93aen jit0832aen jpiy26aen