Beschreibung
ALBEDIS is a leading Swiss recruitment partner, specialising in connecting talents and companies across a wide range of sectors, from support roles to management positions. As a member of Interiman Group, ALBEDIS relies on the combined expertise of its partner brands to cover areas such as architecture and real estate, finance, IT, life sciences, legal, and human resources, with a presence throughout Switzerland (Bern, Geneva, Lausanne, Zurich).
Customer Advisors - Call Centre (100%)
Company Description
We are looking, for one of our clients active in the banking sector and based in Lausanne, for
Customer Advisors - Call Centre (100%)
Job Description
for a long-term temporary assignment
As a customer advisor, you will be responsible for:
- Answering calls from customers
- Advising and redirecting customers to the company’s products
- Reviewing each request with the aim of providing an appropriate solution
- Writing written correspondence
- Ensuring a high quality service
Profile Sought
- You have a commercial education
- You have experience in the Swiss banking sector and/or a Swiss call centre
- You are fluent in French (level C2-C1), have good knowledge of German or Italian (level B2-C1), and all three national languages would be a huge asset!
- You are comfortable with common IT tools
- You have a strong customer orientation and a good sense of initiative
- A criminal record extract and debt collection register extract will be required for this assignment
Are you interested and do you match the profile? Don’t hesitate! Apply now!