Beschreibung
**Position Responsibilities:**
**Content and collateral management:**
* Maintain and update communications templates and collateral, including presentations, newsletters, documents and other branded materials.
* Ensure communication materials are up to date, correctly stored and published on the appropriate channels, including the intranet, the media bank and the communications library.
**Content creation:**
* Draft high-quality internal communications for different audiences across the business, including news articles, web and intranet posts, email announcements and other written corporate communications materials.
* Support the development of press releases, reports, presentations and briefing materials, including slides, speaker notes, manager cascade packs, speeches and conference materials.
* Adapt content for different formats, channels and audiences, including short- and long-form content and global or local communications requirements.
**Channel and communications management:**
* Publish and update content on internal platforms, including the intranet, ensuring all content is accurate, well formatted and aligned with tone of voice, branding and agreed priorities.
* Maintain and actively manage the communications/editorial calendar, tracking activities, owners, deadlines and dependencies, and following up with stakeholders to ensure timely input and alignment.
**Campaign and project support:**
* Contribute to internal campaigns, including employee engagement initiatives, surveys and leadership cascades, by developing communication packs, manager toolkits and related materials.
* Support the rollout of global communications initiatives across regions and provide communications support for cross-functional projects as directed.
**Digital, asset and freelancer coordination:**
* Work with communications colleagues and freelancers to develop clear project briefs, coordinate external partners, track deliverables and ensure agreed timelines are met.
* Maintain basic project tracking for external support, including video, graphic design, photography and other digital asset projects.
**Measurement and reporting:**
* Track performance metrics across communications channels, including views, engagement, reach and feedback, and support regular reporting such as monthly updates, campaign summaries and ad hoc requests.
**Media monitoring and analysis:**
* Conducting daily media monitoring and analysis, including coverage tracking, key mentions and sentiment, and flag relevant issues, trends or reputational risks to the team.
**Manage enquiries:**
* Monitor web enquiries and shared email inboxes, ensuring queries are tracked, assigned and responded to in a timely manner, and use insights to suggest practical improvements to content, timing and channel use.
**Required professional & education experience:**
* 2-5 years of professional working experience in a similar position within an international environment.
* Fluent written and spoken English is essential.
* Higher studies in Communications, Journalism, Media Studies, Politics or International Affairs, Marketing or a related field.
* Excellent writing, copywriting and editing skills, with the ability to understand and present complex information clearly, accurately and engagingly for different audiences.
* Strong Microsoft Office 365 skills, particularly PowerPoint, Word, Excel, Outlook, Teams and SharePoint, with the ability to create polished presentations, documents and communication materials.
* Experience using content management systems, ideally including SharePoint and WordPress, and confident publishing and updating content across digital channels.
* Basic understanding of internal and external communications, including channel planning, audience adaptation, stakeholder engagement and brand/tone of voice consistency.
* Experience with media monitoring, coverage tracking and basic analysis. Exposure to social media, digital communications and analytics, including the ability to track performance metrics, interpret insights and suggest practical improvements.
* Strong organisational, planning and coordination skills, with the ability to manage deadlines, follow up with stakeholders and maintain accurate trackers, calendars and records.
* Strong interpersonal skills and ability to build good relationships with a variety of internal and external stakeholders, including colleagues, freelancers and external partners.
* Proactive, practical and delivery-focused, with the confidence to take ownership of assigned projects, work independently and problem solve.
* Team player with a can-do approach and willingness to pitch in to get the job done.
**Mobility requirements **
100% based in Switzerland (in-office) with occasional travel to other global locations
