100%, workplace: Neuchâtel

Shape your future with us!

Are you an insurance professional, or do you come from another background? At AXA, the insurance leader, you have the opportunity to advance your career in an agency where trust and commitment are at the heart of everything. Have you already applied your skills in service, commercial support, or even talent selection? Are you passionate about customer relations, with a true sense of assessment and service?

Join our internal service team in Neuchâtel and benefit from a platform to boost your experience in customer relations and service. Ready to take on this challenge? Send us your application, we look forward to meeting you!

What we offer you

We create framework conditions that allow you to flourish and fully exploit your potential. As the Swiss insurance leader, we offer ambitious people interesting career opportunities combined with great freedom of action.

• Up to 30% discount on AXA products
• Five weeks of holiday
• Fleet discount/reimbursement of half-fare travelcard/general subscription cost contribution
• Access to the Swibeco platform
• Freedom of action and autonomous work
• Innovative structures, processes and tools
• Strong and professional training and development opportunities

Your future workplace

Rue Saint-Honoré 2/2001, 1 Neuchâtel

Send your application!

Do you have questions or need help? Sandrine Bachmann, Head of Internal Service, is available by email at the following address: .

Diversity and inclusion are values dear to AXA

Open-mindedness, tolerance, respect for what differentiates us as well as what unites us, these are the essential characteristics of collaboration at AXA Switzerland. We want to promote equal opportunities and remove barriers in the recruitment process. If you need assistance or individual adaptations due to a disability, neurodivergence and/or a health issue, you can contact the person mentioned above at any time.

Learn more

About AXA

Believing in yourself leads to the greatest successes.

At AXA, we are convinced that everyone has the potential to actively help shape the future. Our goal is to create a dynamic, encouraging and progressive working environment that stimulates and inspires you. With a culture marked by peer collaboration, trust and diversity. With our modern working conditions, we want to take into account the needs of our employees and help you develop your strengths, take on responsibilities and engage within your team for new ideas. This way, you can grow personally and help shape the world of tomorrow with us, protecting what really matters.

Let’s lay the foundations of your success together. Know You Can.

Would you like to learn more about AXA as an employer and immerse yourself in our working world? Then you are in the right place on the Careers page.

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We look forward to your application!

For administrative and data protection reasons, only complete application files (CV, certificates, etc.) sent using the online application link will be considered.

We do not accept recruitment agency applications for this position.

What awaits you

• Advice and assistance to clients, mainly by phone or at reception during their visit to the agency
• Support to insurance advisors (pension and asset domain) in appointment scheduling, preparation of advice and follow-up of client files, as well as in the follow-up of technical processes
• Drafting of insurance offers and proposals
• Ongoing support to the agency’s advisory teams for all technical and administrative questions
• Frequent exchanges with various departments of AXA’s regional headquarters for all administrative matters
• General correspondence and administrative tasks of the agency related to internal service
• Support to the General Agent for recruitment needs (sorting application files, coordinating appointments, and conducting job interviews)

What you bring

• You have completed commercial training and ideally hold the AFA Life certification; a certification in human resources management is an asset
• You have solid experience in the technical and administrative field. Initial experience in conducting recruitment interviews is a plus
• Besides administrative activities, sales and advice genuinely interest you
• You have good knowledge of the Pension insurance field
• You have a positive, flexible and service-oriented temperament, with good interpersonal skills. Imbued with a team spirit, you seek solutions for every situation while remaining efficient and positive under pressure
• Versatility and flexibility go hand in hand with your team spirit
• You master French both orally and in writing; any other language is an advantage
• You reside in our activity area and have a good knowledge of the local economic fabric
• You are comfortable with common IT systems as well as learning new digital tools