Description

With more than and representing 160 professions, the Geneva University Hospitals are a reference establishment at the level and To learn more about our institution, take a few minutes to discover the highlights of the year by clicking here.Convinced that everyone can make a difference, the Geneva University Hospitals (HUG) have founded a Center for with the goal of improving and evolving the hospital. A unique space for exchange, the Center fosters collective intelligence by allowing the gathering, valuing, and concretizing of the best ideas from and Both a center of competence and a workspace, the Center for (CI) of the HUG offers a set of services to evaluate, accompany, mature, promote, and value the innovative ideas and projects of and and structures of the HUG. As a driver of change and approaches, the Center for has the mission of stimulating the deployment of a culture of within the HUG.Managing two digital : Concerto, for and ; and My PRO Space for health professionals of the city. The Center for develops these in close collaboration with and and our partners in the health network.Civil Service - at the center of - 100%Within the Center for you participate in the deployment and promotion of the digital Concerto and My PRO Space to health professionals, and of the HUG as well as and Supervised by the project managers of My PRO Space and Concerto, you provide support for activities and related to the development of In the framework of your missions, you carry out the following activities:- You welcome, inform, guide, and accompany and of Concerto and My PRO Space, in person or remotely, to facilitate their mastery of and their access to digital services.- You ensure a first level of support to and to health professionals and other and notably for connection, identity and different functionalities of digital tools.- You present the Concerto to hospitalized and to promote its uses and to accompany them in the completion of digital clinical forms and questionnaires (PROMs).- You maintain regular contact with to foster the adoption of digital solutions, collect their needs, and contribute to the continuous of their experience.- You participate in and in and actions of intended for and for caregivers and other teams around Concerto, My PRO Space, and associated digital tools.- You contribute to the promotion of digital during internal and external events and you support the dissemination of good practices related to their.- You collaborate with care teams, project managers, and professional teams to identify the needs of and to collect their feedback and to participate in the evolution of digital services.- You support the, the updating, and the dissemination of support for, guides, and accompaniment for and.- You ensure the follow-up of requests received by phone, email, or during office hours, as well as various tasks related to the activities of the Center for.- You deploy and make iPads available to and isolated to foster the maintenance of the link with their loved ones during their.- This may include occasional travel within partner institutions of the Geneva care network (nursing homes, clinics, medical offices, or home care services).This mission allows you to discover the challenges of digital health, of hospital, and of project management in a university environment. It is aimed at a person required to perform civil service wishing to invest in a mission with high added value for the community, within an innovative hospital environment oriented towards the digital of patient pathways.To apply, you must be registered with the Federal Office for Civil Service and have a validated admission decision.You hold a Master's level degree in one of the following fields: hospitality, economics, sciences (medicine, pharmacy, biology), nursing, or engineering, or have a background allowing you to develop the skills required for this.Endowed with excellent skills, you appreciate human contact and demonstrate listening, kindness, and a developed sense of service. At ease in exchanges with varied audiences, you know how to communicate in a clear, pedagogical manner adapted to the needs of.You possess a good mastery of digital tools, digital, and common office software. You have a marked interest in new technologies and their in the field of health, and are motivated to contribute to the experience as well as to the adoption of digital solutions.Autonomous, organized, and reliable, you know how to work in a team, collaborate with professionals from different backgrounds, respect established procedures, and demonstrate in the activities entrusted to you. Your analytical and synthesis spirit allows you to collect, understand, and value the feedback of to contribute to the continuous of. You demonstrate rigor in the execution of your tasks and attach particular importance to respect for confidentiality and the protection of data.Experience in reception, customer service, digital, or the health field constitutes an asset. You are also at ease with travel to different sites and appreciate activities of.Additional informationStart date: from September 1st for a duration of 6 months, renewable.Number of positions: 1Activity rate: 100%Duration: 6 months of civil serviceDeadline for application:Request for information: Write an emailIf this mission corresponds to your values, transmit your complete file (cover letter, CV, decision of admission to civil service, copies of diplomas, and). Only applications submitted via the HUG recruitment platform will be taken into account.This offer is addressed indiscriminately to women and men. jid78ddfa8aen jit0626aen jpiy26aen