Description

* Business Process and Operations Officer (M/F)
* International Organization

## About Our Client ##



Our client is a **leading international organisation based in Geneva**, operating in complex, global and multi-stakeholder environments.

As part of its continuous improvement initiatives, the organisation is looking for a consultant to support the **optimisation and integration of core business processes and systems**.

## Job Description ##



Reporting to a senior manager within an operational excellence function, you will contribute to the **design, optimisation and implementation of end-to-end business processes**, while ensuring alignment between systems, data flows and operational practices.

This role combines **project management, business analysis, process design, systems interaction and change management** within a highly collaborative and dynamic environment.

Project Management & Delivery



* Contribute to the planning and execution of **projects with defined deliverables, timelines and stakeholders**
* Monitor progress, identify risks and support mitigation actions
* Prepare materials for governance meetings and support decision-making processes



Business Process Analysis & Design



* Analyse existing processes, identify inefficiencies and recommend improvements
* Develop **process documentation, workflows, and business requirements (BRDs)**
* Ensure coherence across processes, policies and systems



Systems & Data Coordination



* Collaborate with IT teams to support **system design, integration and data flows**
* Contribute to **testing activities (UAT)** and ensure quality of system solutions
* Support data quality initiatives and process consistency



Change Management & Adoption



* Contribute to **change management strategies and communication plans**
* Develop user-facing materials (guides, communications, workshops)
* Support adoption and integration of new processes into operations



Operational Support & Continuous Improvement



* Participate in ongoing **process management and issue resolution**
* Support continuous improvement initiatives and identification of optimisation opportunities
* Contribute to maintaining high-quality, user-friendly and streamlined processes

## The Successful Applicant ##

*

Degree in **Business, Economics, Engineering, Information Systems or related field**
*

Experience in **business process analysis, project management or operations improvement**
*

Exposure to **complex, international and multi-stakeholder environments**
*

Experience working with **systems, data flows or process transformation initiatives**
*

Strong analytical and problem-solving skills
*

Excellent communication and stakeholder management abilities
*

Structured, detail-oriented and solution-driven mindset
*

**Fluent English required**, French is an asset

## What's on Offer ##

* Opportunity to work within a **globally recognised international organisation**
* Exposure to **high-impact operational and transformation initiatives**
* Role combining **analysis, delivery and stakeholder engagement**
* **Geneva-based assignment**





Quote job ref

JN-062026-7029812

Job Function

Consultancy, Strategy & Change

Specialisation

Consulting

Industry

Public Sector

Location

Geneva

Contract Type

Interim

Job Reference

JN-062026-7029812

Job Nature

Home Office