Description
What you are responsible for- You are responsible for a team of people and lead and develop them in a rewarding and targeted manner.- You develop a relationship of trust with your team and ensure cohesion within the team between the different members.- You participate in daily tasks and act as a point of reference.- Handling complex collection files is part of your area of expertise.- You provide support for technical questions to our partners such as: debt collection offices, courts, the guarantee fund, social insurance institutions, other pension funds.- You actively participate in the development of our management tools and make a valuable contribution to the continuous improvement of our processes.What you bring- You are an experienced leader with a clear and positive communication style and a taste for change management.- You have several years of experience in a service-oriented environment, mainly in the insurance sector.- You have completed a basic commercial education and have continuous training as a specialist in the field of social insurance.- You have a perfect command of French and very good knowledge of Italian. Knowledge of German would be an asset.- You are an autonomous, proactive, flexible, and customer-oriented personality.Why join us- Modern and bright offices near the Lausanne train station and a stimulating environment dedicated to processes and innovation.- Discover all your benefits here.Your salary- (Gross, base 100 percent working time)- With our salary ranges, we focus on fair play, equity, and transparency: in this position, you can count on a salary of francs to francs per year.Please submit your application using the electronic form. We look forward to receiving your application. jid98b4309aen jit0625aen jpiy26aen
