Description

AOG Command Center SpecialistCustomer Support / Sales & MarketingAOG Command Center SpecialistPrimary work locationStansAll workplaces:StansFly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.Your TasksCoordination of AOG cases End-to-End with the aim to minimize the Return to Service TimeCollaboration in a 365-day mid-shift operation and review technical inquiries from customers, service centers and subsidiaries for case priority and foster and communicate solutionsCoordination of technical investigations and support across all stakeholders (Technical Support, Spares, Engineering, Service Centers)Identify process improvements and initiate potential adjustmentsDeliver daily status report about ongoing cases as a single POC and assistance in processing customer complaintsFlexibility to travel to Service Centers or Operators and Summits as necessaryWith this you convince usAviation technical background or similar educationSeveral years of experience in aircraft maintenance AOG support / MCC role or BSc in Aviation Maintenance Management or similar experienceExperience in maintaining Pilatus PC-12 and PC-24 is an advantageExperience in dealing with SAP S4/HANA, Jira SM, Salesforce and Office applications is a benefitVery good written and spoken English is mandatoryExcellent communication skills towards internal and external clients and interfaces at all organizational levelsHigh degree of responsibility with a structured way of workingWhat we offerA committed, international team and unique projectsFlexible working hours and individual pension solutionsSupport for training and opportunities for personal and professional developmentDiscounted meals in our staff restaurant and various discounts for employeesTeam events at which we celebrate our successes togetherBecome part of the Pilatus familyWe want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online applicationFor impressions: Check Instagram «pilatusaircraft»YOUR CONTACTBeat JostRecruiter jid3e9d44ca jit0208a jiy26a