Beschreibung

Billing and Collection Officer Billing and Collection Officer Permanent contract / Glion, Switzerland Glion Institute of Higher Education, a Sommet Group brand, is a Swiss institution shaping the future of hospitality and luxury management across 3 campuses in Glion and Bulle (Switzerland) and London (UK). 6th in Hospitality and Leisure Management, 3rd in employer in the QS World University Ranking. Accredited by the New England Commission of Higher Education (NECHE) and Swiss Council of Accreditation (SAC) as a University of Applied Sciences Institute. Development, Distinctiveness, Joint Commitment, Openness, and Sense of Service are the values driving our actions. We offer a dynamic and thriving environment. Responsibilities: - Establish complete sales orders to invoice for GIHE students and distribution of these invoices - Record and reconcile payments. Provide clear information on billing adjustments - Record adjustments to students' sales orders and invoices and credit notes for F&B, course retakes, and timely communication to students according to internal policies - Monitor outstanding balances. Take actions to ensure payments are made timely. Follow up on open balances - Clearly respond to any student and sponsor financial requests or queries in person or by e-mail/phone, in a timely manner, and act as a liaison with parents/sponsors and other departments, keeping track of the interactions with students and sponsors for proper follow-up - Manage student payment plans (including sending the payment documents, payment plans, tracking payments, reminders) - Manage the refund process and ensure it is timely: based on students' requests, send refund instructions to the accounting department and follow up until the student refund is complete - Play a key role as the contact person between different departments (Student Affairs Department, Registrar, Academic Department) as well as the Marbella central accounting office, other schools within the group, and the Enrolment Team - Deal with scholarship requests, assess documents provided, ensure and record proofs for auditing - Produce various reports on request (Microsoft Dynamics, Excel,…) Profile and experiences: - Diploma or degree in accounting, finance, or relevant field preferred - Relevant experience can be accepted instead - Minimum 2 to 3 years of experience in a similar position in a financial working environment (accounting department, audit, etc.) is a must - Experience in hospitality or luxury working environment is a plus - Excellent professional skills (written and oral) and customer service skills, ability to deal with demanding customers, numerical and logical skills - Strong attention to detail and ability to meet deadlines - Ability to efficiently organize time, especially during peak periods - Proficiency in Microsoft Office (Word, Excel, Outlook); advanced knowledge and use of advanced Excel is a must - Proficiency in ERP accounting software; Microsoft D365 is a plus - Fluent command of English and French is required; other languages are a plus Other contract details: undefined period of time contract Activity 60% until the end of April, and 100% as of May 1st, Glion campus (Route de Glion 111, Glion) Start as soon as possible jid701408eaen jit0206aen jpiy26aen