Description

Account Executive (Customer Service)12-month fixed-term X possibility of becoming permanentWhy this job is for you:Reporting to the Customer Service Manager, you will handle the daily activities of customer accounts and make tactical decisions regarding those accounts. You will partner with Sales & Marketing, Supply Chain and third-party vendors to develop and execute customer-specific account plans to improve efficiency, profitability and customer will be responsible for:Order to Cash Management: Manage order entry and management, identify and resolve order issues to organize shipment of goods from X of origin to a by the agreed delivery and for the agreed price.Customer Serve as daily Interface, maintaining a strong working with the customers to ensure customer commitments are met or exceeded.Service Level Execution: Understand customer needs and service through clear, proactive and effective skills. Deliver high quality customer service to Internal and external logistics teams X customers.Logistics: Proactively act as liaison between customers and internal stakeholders to successfully execute customer supply needs while balancing customer with feasability.Pricing: Understand and apply pricing policy and procedures. Ensure and timely invoicing.Forecasting: Provide forecast Input for monthly demand planning processes and with the Credit team X credit issues during order and process claims X systems (SAP).You:Have a University Degree in Supply Chain & Logistics, Business & Economy X /proven experience in fields;Are fluent (mother tongue/C1) in English, with proficiency in another European language a plus;Have 2-3 years of experience in a similar position with global commodities manufacturers;Are knowledgeable In SAP, MS Excel, Outlook and other MS X -focused, with excellent and interpersonal skills;Enjoy problem-solving and process improvements in a fast-moving, environment;Cope easily with tight deadlines and shifting prioritiesCompetencies required:Customer FocusProblem X SkillsCuriosityLearning on the FlyPriority Setting and Time X Quality Decision MakingPerseveranceTeam X success looks like in the first months:In the first months, success in this role means enthusiastically onboarding assigned accounts, showing aptitude in resolving issues, and building trusted with customers and internal we GCF we believe in a supportive and dynamic work environment where every team X thrive. We offer a competitive salary and benefits package, and our employees enjoy flexible working hours. We are committed to safety and support professional growth and development, providing opportunities for continuous learning through workshops, webinars and training us and be part of a diverse and inclusive team X unique skills and perspectives. Together, we drive success for our clients in a positive apply with a letter and a detailed resume X , enclosing your work jide4717ecaen jit0414aen jpiy26aen