Beschreibung

100%, Lausanne / Smart WorkingShape your future with us!Specialized Claims Manager Accident100%, Lausanne / Smart WorkingShape your future with us!Do you want to make a difference in the lives of our customers by supporting them after a claim? Join our team and participate in creating an exceptional customer experience, centered on their needs. If you are motivated, proactive, and want to give meaning to your profession, this opportunity is for you!In the Customer sector, you participate in shaping the customer experience for those who have suffered a loss and are receiving benefits. Our customers are at the center of our actions, and we seek, with them, a solution adapted to their needs. By applying the Customer first motto, we guarantee a very high level of customer satisfaction.Your tasks:- Take charge of and manage files in accident and supplementary insurance- Be the trusted contact person for our customers, placing their needs at the center of every decision- Actively contribute to concrete and human solutions, with a real impactWhat you bring:- A dynamic, positive, and proactive personality, who does not hesitate to take initiative- A good balance between autonomy and team spirit - you move forward alone, but never without others- Excellent command of written French; German and/or English are a real plus- Solid foundations in social insurance - and a desire to go even furtherWhat we offer you:We are convinced that satisfied and healthy employees lead to better performance. That is why we offer salary supplements that provide tangible benefits, beyond the ordinary.Flexibility and freedom: Smart Working (flexible work model), annual working time, five weeks of vacation (six weeks from age 50), two additional weeks of vacation offered every five years, possibility to buy up to ten additional vacation days per yearProfessional and family life: meeting schedules adapted to families, 22 weeks of maternity leave, eight weeks of leave for the other parent, childcare subsidies, company family allowances, days off for caring for relatives or in difficult personal situationsPension and insurance: a pension fund offering extensive benefits and savings options, and up to 30% discount on insurance productsFlexible benefits: AXA Shareplan (employee share program), CHF 500 per year on the Swibeco benefits platform, reduced-price lunches or Lunch Card, Smart Working allowance of CHF 200 per yearMobility: reimbursement of the half-fare travel card, Reka-Pay up to CHF 600 per year (20% discount), fleet discount, electric charging station, AXA bicycles to borrowThe right balance at work: health check-ups, health weeks every year, varied physical activity offers (online and on-site), massage offers, rest rooms, Employee Care, online health portal, various seminars and events around health prevention and mental healthDevelopment: three days for individual training, wide range of learning and development offers, financial coaching for continuous training, promotion of internal mobility, talent development offers, seminars for those over 55 (AXA Horizon), engagement in communities on different themes, participation in innovative projects (Innoday, AXA UnConference), two days dedicated to social missions (environment and social)Your future workplacePrimerose 11, LausanneSend your application!Do you have questions or need help? Do not hesitate to contact the recruitment team by e-mail.Diversity and inclusion are values dear to AXAOpen-mindedness, tolerance, respect for what makes us different as well as what brings us together, these are the essential characteristics of the culture at AXA Switzerland. We wish to promote equal opportunities and remove obstacles in the recruitment process. If you need help or individual adjustments due to a disability, neurodivergence, and/or a health issue, you can at any time address the Recruiting team.About AXAAt AXA, we are convinced that every person has the potential to actively contribute to shaping the future. Our goal is to create a dynamic, encouraging, and progressive work environment that stimulates and inspires you. With a culture marked by a relationship of equals, by trust, and by diversity. With our modern working conditions, we wish to take into account the needs of our employees and help you develop your strengths, take responsibility, and commit yourself within your team in favor of new ideas. You will thus be able to evolve personally and shape the world of tomorrow with us, by protecting what matters.Do you want to know more about AXA as an employer and dive into our world of work? Then you are in the right place on our Career page.For data protection reasons, only complete applications (CV, etc.) sent using the application link will be considered. We do not accept applications from recruitment agencies for this position. jid37a2552aen jit0832aen jpiy26aen